FAQ
Questions, answered.
Do I need an app?
No. Neither you nor the person who taps your piece needs to install anything. The profile opens in the phone's browser.
Does it work with iPhone and Android?
Yes. iPhone XS and newer read it automatically. On Android, NFC must be turned on (it usually is). iPhone shows a notice that you tap to open the link.
What if a phone has no NFC?
Almost every recent phone has it. If not, the person can type the short address of your piece, which you will find on the card in the box.
Does it need a battery or charging?
No. The chip takes its energy from the phone that reads it.
How do I activate it?
Tap your new piece with your phone and enter the activation code from the card in its box, your name and your email. We email you a 6-digit code to confirm. No phone with NFC? Go to wearmottie.com/start.
Can I change my link?
Yes, as often as you like. Sign in with your email and choose your profile page or one direct link. The next tap shows the change.
What if I lose it?
Mark it as lost in your panel. Whoever finds it will see how to return it, without seeing your personal details.
Who sees my data? Do you know who scanned me?
Only what you put on your profile is shown. We count how many times each piece is tapped, never who tapped it. Schools and companies only see totals.
How do I look after it?
Like any fine accessory. Avoid heat above 60 °C (a car in the sun, a dryer) and harsh cleaning products. A soft dry cloth keeps the matte finish clean.
Can I give away or sell my piece?
Yes. Delete your account from your panel and give the new owner the card from the box so they can activate it.
Do you make pieces for schools, hotels and companies?
Yes: welcome packs, graduation pieces engraved with each name and name badges for teams. Write to us for samples and prices.
Anything else? Write to us.